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FAQS

What types of cleaning services do you offer?

Steamway Craftsmen Cleaning provides a range of services including carpet cleaning, tile and grout cleaning, upholstery cleaning, area rug cleaning, and hardwood floor cleaning and refinishing.

Is your carpet cleaning process safe for pets and children?

Yes. We use eco-friendly, non-toxic cleaning solutions that are safe for both pets and children, while still being tough on dirt and stains.

How long does it take for carpets to dry after cleaning?

Dry times can vary based on carpet type, humidity, and ventilation, but most carpets are dry within 6 to 12 hours. We recommend keeping foot traffic to a minimum during that time for best results.

Can you remove tough stains and pet odors?

Absolutely. Our team uses specialized treatments to target deep stains and neutralize odors caused by pets, spills, and general wear—restoring freshness and appearance to your carpets and furniture.

How often should I have my carpets professionally cleaned?

We recommend professional cleaning at least once a year, or more frequently for high-traffic areas or homes with pets, kids, or allergy concerns.